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Verizon outage trigger revealed | Mashable
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Verizon outage trigger revealed | Mashable

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Last updated: January 15, 2026 7:07 pm
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Published: January 15, 2026
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Verizon has confirmed that the acute service outage was not attributable to a cybersecurity breach however was some type of software program drawback. Particulars are nonetheless being reported.

“This was a software program situation and we’re conducting a full assessment of what occurred. As of now, there isn’t a indication that this was a cyber safety situation,” the telecom large mentioned in an announcement despatched to Mashable.

SEE ALSO:

Verizon outage right now: Verizon reveals find out how to repair ongoing points, gives $20 credit score

Following a national service outage that resulted in tens of millions of error reviews, prompted the Federal Communications Fee (FCC) to reply, and will have impacted emergency companies for costumers throughout states, some on-line speculated that the size of the occasion may have been attributable to a breach of its programs.

Mashable Gentle Velocity

On the time, Verizon stored mum concerning the trigger, as a substitute saying it was targeted on reinstating service because it had groups on the bottom. The corporate did not embody any particulars on the place Verizon groups had been working. “We all know this can be a enormous inconvenience, and our high precedence is to get you again on-line and linked as quick as doable,” the corporate mentioned in a social media submit.

Verizon then issued an apology and supplied affected clients a $20 credit score the morning after the outage, writing in a submit on X: “

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