When the primary vacationers enter the brand new terminal at Pittsburgh Worldwide Airport (PIT) on Tuesday, they’re going to discover extra adjustments than simply the spacious, gleaming new constructing that greets them.
As a part of the $1.7 billion makeover of the previous US Airways hub in western Pennsylvania that opens Tuesday, PIT has undertaken a full refresh of its signage. Every little thing from the bodily wayfinding to the flight data shows, generally known as “FIDS,” sports activities a brand new feel and look that’s distinctly Pittsburgh.
New black-and-yellow pylons — sure, they do draw inspiration from Pittsburgh’s sports activities groups — stand on the entries underneath the hovering wood-toned ceiling, directing vacationers to their respective airline counter or safety to catch their flight.
“The intent was to make them very extremely seen,” stated Siri Betts-Sonstegard, who oversees expertise and design on the PIT operator, Allegheny County Airport Authority.
Or, within the phrases of Kristal Ernst, an environmental graphic designer at Gensler who labored on the PIT mission, “daring and impactful.”
The refresh comes as airports throughout the nation, and all over the world, reevaluate their signage — and the data they current — for the digital age. Out are solely static indicators that transfer vacationers by means of an airport however do little past present the fundamentals: airline, flight, vacation spot, gate and departure time. In is a mixture of static and digital shows that purpose to include information from the data-rich world that we dwell in to enhance the passenger expertise.
“It is concerning the capability so as to add extra layers to this system and talk issues in extra methods on high of that core signage program, wayfinding program that you must put in that’s crucial for individuals to navigate the airport,” stated Rob Daly, a principal at experiential design and signage agency Entro in Toronto, who has labored on airport signage tasks all over the world.
Dynamic and data-rich airport signage is being put in at airports throughout the nation, from New York’s LaGuardia Airport (LGA) to Minneapolis-St. Paul Worldwide Airport (MSP) and San Francisco Worldwide Airport (SFO), with extra on the way in which. Globally, it’s already on show in locations like Singapore Changi Airport (SIN).
The problem for PIT was to design a “daring and impactful” signage system that didn’t subtract from the brand new terminal itself. That constructing rises greater than three tales to its signature roof between two arms of the airport’s 30-plus-year-old concourse within the form of an X. It replaces PIT’s 1992 terminal and the automated underground prepare that linked it to the concourses.
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“The brand new constructing is so vast, so huge and expansive, and has an excellent pure movement that it does not want loads of wayfinding,” stated Ernst. “What it does want are bigger, recognizable moments.”
Whereas essentially the most dramatic second is definitely the Alexander Calder cell that hangs within the middle of the terminal, the yellow-and-black pylons and FIDS lined with domestically sourced wooden create their very own moments — nonetheless temporary — within the house.
Gensler labored with HDR and Luis Vidal + Architects on the design of the terminal.
PIT additionally refreshed how and what data is displayed as a part of the signage overhaul. That job fell to Sascha Mombartz, a New York-based designer and digital product specialist.
“We’re making an attempt to navigate individuals by means of an area,” he stated. “It is actually a knowledge [visibility] mission.”
Mombartz, working with the staff at PIT, got here up with a hierarchy of knowledge and the way to show it on the FIDS. He drew inspiration from the flip indicators — plastic strips with primary flight data that airline personnel may load on a pylon or take away — that was commonplace in airports throughout the nation.
One can see the flip signal aesthetic on the FIDS show, the place every flight successfully has its personal digital data card.

Two of the largest adjustments vacationers will discover at PIT are the choice to listing flights by departure time, quite than vacation spot, and the inclusion of airline tails on the FIDS.
Sorting flights by departure time is widespread globally however not within the U.S., Mombartz stated. PIT made the change in an effort to enhance the method for vacationers.
“You may see the issues which might be on the high are the [soonest],” he stated. “It is easy to search out your flight since you’re simply scanning the listing by time — that makes issues loads simpler.”
The take a look at can be whether or not American vacationers — notably those that don’t name Pittsburgh residence — regulate to the change.
The inclusion of airline tails provides a uniform visible aspect to assist vacationers’ seek for their flights. The airline title is included subsequent to the icon so flyers should not have to differentiate an American Airways tail from a Southwest Airways tail.
“If it has the tailfin and the title, that is an excellent answer and actually sensible on this use case as a result of you may create a format that is very uniform,” Mombartz stated. “You need to have the ability to scan actually shortly.”
The brand new gate pylons for PIT present — under the airline, vacation spot and departure time — helpful data like boarding time and codeshare flight numbers.

A bonus for mixing digital with static signage is that PIT can present different pictures — for instance, pictures highlighting the native space — on the shows when they don’t seem to be wanted for flight data.
All of those adjustments are on show for vacationers as they go by means of the brand new PIT terminal.
The primary scheduled arrival on the terminal is United Airways Flight UA794, which departs San Francisco Worldwide Airport (SFO) on Monday night time and lands in PIT at 5:12 a.m. on Tuesday. And the primary scheduled departure is Southwest Airways Flight WN1841 from PIT to Denver Worldwide Airport (DEN) at 5:30 a.m.
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