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Customers report iPhone 17 Professional is liable to scratches
Tech

Customers report iPhone 17 Professional is liable to scratches

Scoopico
Last updated: September 19, 2025 8:20 pm
Scoopico
Published: September 19, 2025
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It is iPhone 17 launch day. Shoppers world wide are lining up at their native Apple shops as a way to choose up the most recent line of smartphones from Apple: the iPhone Air and iPhone 17 sequence.

Nevertheless, inside just some hours of the brand new iPhone launching, Apple prospects took to social media to share one thing a bit odd.

Among the model new iPhone 17 Professional gadgets on show in Apple Shops had been already scratched.


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“Demo unit iPhone 17 Professional scratches on day 1…(it’s not even 24 hours but)” posted one consumer on X alongside pictures of the scratched gadgets. “Use a case instantly when you don’t wait to expertise this sort of situation. I’m very disillusioned with the standard right here.”

Pictures and movies of the scratched-up in-store demo iPhone 17 Professional models shortly unfold on-line, and a few X customers are already sharing pictures of their very own scratched telephones, although we will not confirm these posts.


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As Bloomberg’s Apple insider Mark Gurman experiences, the outlet skilled scratched-up iPhone 17 Professional gadgets in-person at varied areas world wide, together with Apple shops in New York, Hong Kong, Shanghai, and London.

Mashable Gentle Pace


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In line with Gurman, it isn’t simply the iPhone 17 Professional both. The iPhone 17 Professional Max and black iPhone Air had been additionally “liable to scratching.” The iPhone 17 Professional gadgets had been additionally prone to a round mark on the again of the gadget left by Apple’s MagSafe charger.

In fact, there is a easy resolution to scratching: Begin utilizing an iPhone 17 Professional case instantly.

SEE ALSO:

The very best iPhone 17 Professional instances to guard (or cover) your new cellphone

Is that this why there isn’t any black iPhone 17 Professional?

When Apple launched its new iPhone 17 line, many Apple followers observed {that a} black iPhone 17 Professional and Professional Max was conspicuously absent from the lineup. A black iPhone providing has lengthy been a regular iPhone coloration possibility, if not outright seen because the default iPhone possibility for a lot of Apple prospects. The iPhone 17 Professional and Professional Max are solely out there in Silver, Cosmic Orange, and Deep Blue.

Gurman believes that the simply scratchable rear of the brand new iPhone 17 Professional and Professional Max might clarify the absence of the black iPhone 17 Professional.


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This 12 months, Apple determined to exchange the titanium physique of the iPhone 16 Professional with an aluminum unibody for the iPhone 17 Professional and Professional Max fashions. Anodized aluminium is notoriously liable to scratches, and these scratches are rather more seen on darker-colored gadgets. 

The truth that Bloomberg solely observed scratches on the again of the black iPhone Air, which in contrast to the Professional and Professional Max is made with a Ceramic Defend, additional substantiates this principle.

Apple possible will not expertise any gross sales troubles resulting from this situation. Apple has had points with scratch-prone iPhone fashions earlier than. Nevertheless, this would possibly lastly clarify why we did not get an iPhone 17 Professional or Professional Max in black this 12 months.

SEE ALSO:

Marques Brownlee exhibits how good a black iPhone 17 Professional would have seemed

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