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Reading: Google denies reviews that 2.5 billion Gmail customers had been impacted by safety challenge
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Google denies reviews that 2.5 billion Gmail customers had been impacted by safety challenge
Tech

Google denies reviews that 2.5 billion Gmail customers had been impacted by safety challenge

Scoopico
Last updated: September 2, 2025 8:40 am
Scoopico
Published: September 2, 2025
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Gmail customers have been sweating over safety not too long ago, after Google reportedly despatched notifications to its 2.5 billion customers warning of a severe safety challenge. Now Google is denying these reviews, reassuring customers that Gmail’s safety is “sturdy and efficient.” It seems that every one that alarm could have merely been the results of misinformation.

In a weblog publish on Monday, Google formally refuted claims that its in style e-mail service Gmail had not too long ago suffered an enormous safety breach.

“A number of inaccurate claims surfaced not too long ago that incorrectly acknowledged that we issued a broad warning to all Gmail customers a couple of main Gmail safety challenge,” Google wrote. “That is totally false.”

SEE ALSO:

Gmail customers: Change your password now

Whereas Google’s publish does not explicitly lay out the claims it refers to, the assertion seems to deal with sweeping safety notifications it allegedly despatched to Gmail’s 2.5 billion customers in late July and early August. These notifications reportedly warned of a rise in phishing assaults, in addition to a hack which put all Gmail customers in danger. Mashable and a number of different retailers reported on the story final week, warning Gmail customers to vary their passwords.

Such reviews could have left some Gmail customers scratching their heads, having not obtained any such notification from Google. As 2.5 billion encompasses Gmail’s complete energetic consumer base, one would anticipate each consumer to obtain Google’s warning.

Mashable Mild Pace

It now appears that the safety challenge on the coronary heart of this story could not have been the big breach that was claimed, and much fewer folks had been impacted than was first believed.

You in all probability weren’t impacted by the Gmail safety breach

Whereas Google did expertise a safety incident in latest months, it involved the corporate’s company Salesforce server in June (Salesforce affords buyer relationship administration software program). Google acknowledged final month that, upon breaching the server, the hacker was solely in a position to retrieve publicly accessible enterprise info earlier than they had been ejected. Such info included enterprise names and speak to particulars, which is not precisely personal or delicate info.

Google additional famous that these impacted by the incident had been being knowledgeable, with everybody having been notified by early August. Whereas the corporate didn’t state what number of customers had been affected, it seems to have been a much smaller quantity than the two.5 billion initially reported.

Like all good hearsay, there’s a kernel of fact to this story. In July, Google did publish a weblog warning that phishing assaults have been intensifying. Nonetheless, the publish didn’t reference any particular assault, and merely supplied the overall info to contextualise new safety features it was asserting to guard in opposition to such intrusions. Gmail customers aren’t in any extra hazard from hackers than they normally are, and definitely not resulting from a breach of Google’s Salesforce server.

“Whereas it’s all the time the case that phishers are searching for methods to infiltrate inboxes, our protections proceed to dam greater than 99.9% of phishing and malware makes an attempt from reaching customers,” Google wrote in its Monday publish. “Our groups make investments closely, innovate always, and talk clearly in regards to the dangers and protections we’ve got in place. It’s essential that dialog on this house is correct and factual.”

Along with emphasising its personal efforts, Google additional took the chance to encourage customers to stay vigilant about their on-line safety, recommending that they hold an eye fixed out for phishing assaults and use password options equivalent to passkeys.

Fortuitously, there is not any hurt finished if final week’s information despatched you dashing to vary your Gmail password. Actually, it is usually thought of good apply to vary up your password every now and then. Simply think about this a reminder to remain on prime of your safety hygiene, and breathe a sigh of reduction that this breach was nowhere close to as severe as some others have been.

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Cybersecurity
Google

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