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Verizon outage: Why your cellphone says SOS, what we all know up to now
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Verizon outage: Why your cellphone says SOS, what we all know up to now

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Last updated: January 14, 2026 6:42 pm
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Published: January 14, 2026
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What does SOS imply in your cellphone?Are T-Cellular, AT&T having points, too?

Person-reported points indicated a significant drawback at Verizon, with people noting what gave the impression to be widespread service outages.

Person-reported points spiked at Downdetector round noon, Japanese time on Wednesday. (Disclosure: Downdetector is owned by Ziff Davis, the identical father or mother firm as Mashable.)

“Verizon is presently going through a large service outage with a complete of 235,373 experiences recorded during the last 24 hours,” famous Downdetector.

Verizon’s assist web page on X wrote that it was conscious customers had been having points and that it was engaged on fixing the issue.

Mashable Gentle Velocity

“We’re conscious of a problem impacting wi-fi voice and knowledge providers for some prospects,” the account posted. “Our engineers are engaged and are working to determine and remedy the difficulty shortly. We perceive how vital dependable connectivity is and apologize for the inconvenience.”

Some customers on social media indicated their telephones had been in SOS mode.


This Tweet is presently unavailable. It could be loading or has been eliminated.


This Tweet is presently unavailable. It could be loading or has been eliminated.

What does SOS imply in your cellphone?

In brief, while you see SOS in your cellphone, it means you are not linked to a mobile community. “When you see SOS or ‘SOS solely’ within the standing bar, your gadget is not linked to your mobile community, however you possibly can nonetheless make emergency calls by means of different provider networks,” reads an Apple assist web page on the characteristic.

Are T-Cellular, AT&T having points, too?

Across the similar time user-reported points for Verizon spiked, the identical development occurred for T-Cellular and AT&T. Each providers skilled spikes in experiences on Downdetector. That doesn’t imply, nevertheless, that the carriers had been essentially experiencing the identical situation confirmed by Verizon. Downdector tracks user-reported points, which will be made in error or for a completely completely different drawback.

This story is growing and will likely be up to date as vital…

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