NICE Ltd. (NICE) 53rd Annual Nasdaq Investor Convention December 10, 2025 10:30 AM EST
Firm Individuals
Beth Gaspich – Chief Monetary Officer
Presentation
Unknown Analyst
All proper. Welcome, all people, as we shut out the NASDAQ Convention. I am delighted to have NICE right here and have Beth Gaspich, CFO of NICE. I’m filling again in as Meta Marshall beforehand lined communication software program. So very conversant in Beth. and the story.
Beth Gaspich
Chief Monetary Officer
Sure. Thanks. Thanks for having us. We recognize it. Good to see you once more.
Query-and-Reply Session
Unknown Analyst
Nice. Thanks for having you again at NASDAQ. All of us recognize it. Investor sentiment on CCaaS has been somewhat bit challenged regardless of form of constructive commentary in the direction of the AI alternative from NICE, your friends within the area in addition to form of constant optimism in our channel techs. Simply the place do you’re feeling like that disconnect lies? And is there a path to form of closing that?
Beth Gaspich
Chief Monetary Officer
Sure, it is an excellent query I’d say by most likely the first false impression is to actually perceive that AI is a tailwind and a key progress driver for NICE. As we have checked out our efficiency year-to-date, we have seen our AI income that is embedded in our cloud platform, scoring at greater than 40%. It is a key driver for us in enabling within the buyer expertise platform that we ship actually end-to-end capabilities to optimize the shopper expertise, the shopper journey, doing it in an economical method for patrons. And so first, that experience that now we have in AI, then additional amplified and accelerated via the latest acquisition that we did of Cognigy, which is one other chief out there in agentic AI, coupled with NICE as a pacesetter in CCaaS actually brings the power of all of that collectively.
