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Jamie Dimon says delicate abilities like emotional intelligence and communication are important as AI cuts jobs
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Jamie Dimon says delicate abilities like emotional intelligence and communication are important as AI cuts jobs

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Last updated: December 14, 2025 10:52 am
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Published: December 14, 2025
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AI is remodeling the job trade, and eliminating some roles within the course of. However Jamie Dimon says delicate abilities might be extra essential than ever within the AI period.

Final weekend, JPMorgan Chase’s CEO instructedFox Information’ Sunday Morning Futures that he doesn’t consider AI will result in dramatic cuts within the labor drive inside the subsequent 12 months, however “it should remove jobs.” 

“My recommendation to individuals can be essential considering, be taught abilities, be taught your EQ [emotional quotient], learn to be good in a gathering, talk, write. You’ll have loads of jobs,” Dimon mentioned. 

He added that fast AI implementation might disrupt some staff sooner than it should take to retrain them, however that the federal government and corporations want to assist easy the transition. He floated concepts for assist staff within the AI age, together with relocation and earnings help.

“The following job could also be a greater job, however they should learn to do the job,” Dimon mentioned. “You possibly can earn fairly a bit of cash with abilities.”

Since 2023, employers have explicitly cited synthetic intelligence for greater than 70,000 introduced job cuts as they automate grunt work and reorganize groups round new instruments. As firms proceed to undertake the tech, CEOs are doubling down on the significance of sentimental abilities.

In late November, Microsoft CEO Satya Nadella mentioned that as AI takes over extra analytical and technical duties, emotional intelligence and empathy have gotten more and more essential.

“IQ has a spot, nevertheless it’s not the one factor that’s wanted on the planet,” Nadella mentioned on an episode of Axel Springer CEO Mathias Döpfner’s MD Meets podcast. 

IBM CEO Ginni Rometty instructedFortune in 2023 that when generative AI totally integrates into the workforce, it should put a premium on delicate abilities like collaboration, judgment, and important considering. This sort of adaptability is what people do finest, and may’t be taught with a level, she added.

“These are the place individuals can upskill [when] generative AI actually redefines what abilities are wanted for any position—regardless of the place you went to varsity or what experience you will have going into it.”

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