HawaiianMiles transitions to Atmos Rewards: Your FAQs, answered

In August, Alaska Airways’ Mileage Plan formally transitioned to a brand new joint-loyalty program with Hawaiian Airways known as Atmos Rewards. Now, Hawaiian Airways’ HawaiianMiles will convert to Atmos Rewards on Oct. 1. HawaiianMiles members could also be curious as to what’s going to occur when this system formally transitions in the beginning of October.

Presently, Hawaiian has applied a login freeze from Sept. 26 to 30 to arrange for the transition. Account entry and most loyalty capabilities will resume beneath Atmos Rewards on Oct. 1.

Listed below are the solutions to a very powerful questions on what’s going to occur to your Hawaiian miles, what your new elite standing shall be and what to anticipate in the event you carry (or plan to use for) a Hawaiian Airways cobranded card.

Associated: Are all of us (largely) winners? My tackle Alaska’s new unified Atmos Rewards program

What is going to occur to my HawaiianMiles account and mileage stability on Oct. 1?

You need not panic. Your miles and account will transfer, however there are some logistics to know:

• Computerized 1:1 switch: Your full HawaiianMiles mileage stability will routinely convert to Atmos Rewards factors at a 1:1 charge on Oct. 1. You need not take any motion. TPG values Atmos Rewards factors at 1.5 cents every in our September 2025 valuations.
• Your account quantity modifications: Your HawaiianMiles loyalty program quantity will not be legitimate. Your new loyalty program quantity shall be your Atmos Rewards quantity. (Notice that in the event you had an Alaska Airways Mileage Plan account, that quantity turns into your Atmos Rewards quantity.) In the event you by no means had an Alaska or Atmos quantity (or did not hyperlink by Sept. 26), Atmos will create it for you on Oct. 1, whenever you’ll obtain directions on the way to entry your Atmos account.
• Login and options resume Oct. 1: In the course of the Sept. 26 to 30 blackout, you will not have the ability to log in, redeem miles, purchase, share or switch miles, or modify profile particulars in your HawaiianMiles account. Regular entry returns on Oct. 1 throughout the Atmos Rewards program. You’ll do issues that had been paused through the blackout, like request retroactive mileage, redeposit Hawaiian miles (now known as Atmos Rewards factors) for an award flight cancelled previous to Sept. 26, donate rewards to charity and redeem improve certificates.
• Saved fee strategies will not carry over: You may have to re‑enter saved playing cards in your new Atmos Rewards program profile; nevertheless, the saved vacationers in your HawaiianMiles program profile ought to have efficiently carried over and reappear.
• Factors do not expire: After this system migration from HawaiianMiles to Atmos Rewards, you may maintain Atmos Rewards factors, which don’t expire.

I flew (or earned miles) between Sept. 26 and Sept. 30. When will these miles and standing updates put up?

Accrual exercise from Sept. 26–30 will not present in your HawaiianMiles account through the freeze, and your standing won’t replace throughout this era.

That exercise is counted on Oct. 1, and your up to date stability, standing tier and any eligible improve certificates shall be displayed within the Atmos Rewards program.

Will I nonetheless have elite standing?

Sure, your HawaiianMiles Pualani standing strikes with you, mapped to the brand new Atmos Rewards tiers on Oct. 1 as follows:

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• Pualani Gold turns into Atmos Silver
• Pualani Platinum (lower than 75,000 elite qualifying miles) turns into Atmos Gold
• Pualani Platinum (75,000 to 99,999 elite qualifying miles) turns into Atmos Platinum
• Pualani Platinum (100,000-plus EQMs) turns into Atmos Titanium

After the transition, you may get pleasure from Atmos Rewards elite standing advantages (and corresponding Oneworld alliance perks) whenever you add your Atmos quantity to reservations; some improve and profit guidelines differ from HawaiianMiles.

Associated: Atmos Rewards reveal: 5 under-the-radar perks, from upgrades to lounge entry

Can I nonetheless use my Hawaiian Airways credit score or debit card?

Sure. In the event you carry one of many Hawaiian Airways cobranded playing cards — the Hawaiian Airways® World Elite Mastercard®, the Hawaiian Airways® World Elite Enterprise Mastercard® or the Bankoh Hawaiian Airways® Visa® Debit Card — you’ll be able to proceed to make use of it as traditional.

Beginning Oct. 1, all rewards you earn from these playing cards will put up to your Atmos Rewards account as an alternative of your HawaiianMiles account. Current advantages stay the identical, together with perks like a free checked bag on Hawaiian-operated flights whenever you buy with an eligible card.

The data for the Hawaiian Airways® World Elite Mastercard®, the Hawaiian Airways® World Elite Enterprise Mastercard® and the Bankoh Hawaiian Airways® Visa® Debit Card has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or supplied by the cardboard issuer.

Associated: 10 finest methods to redeem 100,000 Alaska Airways Atmos Rewards factors

Can I nonetheless apply for a Hawaiian Airways credit score or debit card?

Sure. The buyer, enterprise and debit variations of Hawaiian’s cobranded playing cards stay accessible to new candidates after the loyalty migration in the interim. Nevertheless, new cardmembers will earn Atmos Rewards factors as an alternative of Hawaiian miles. The applying course of, issuers and core card advantages keep the identical, however Atmos would be the program tied to your earnings from day one.

Do not forget to contemplate the thrilling new premium Atmos Rewards bank card that lately launched.

Backside line

On Oct. 1, your HawaiianMiles account turns into Atmos Rewards. Miles transfer 1:1, your Pualani standing converts to an equal Atmos tier, and you will handle redemptions and advantages utilizing this joint-loyalty program account going ahead.

In the event you carry a Hawaiian Airways credit score or debit card, you’ll be able to hold utilizing it, as rewards shall be credited to Atmos Rewards starting in October.

After the switchover, you’ll need to re‑enter saved fee particulars, however in any other case, the transfer is designed to be as computerized and painless as doable.

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