The Citi Journey portal provides Citi cardholders the power to e book a variety of journey, from flights and lodges to rental automobiles and even experiences similar to excursions and attraction tickets. It may be a very good use of ThankYou Rewards factors for many who want the simplicity of a journey portal, as an alternative of leaping by way of the steps of transferring factors to Citi’s switch companions.
Bookings made by way of Citi Journey are additionally eligible for elevated bonus factors with choose Citi playing cards and are a strong method to reap the benefits of perks like assertion credit and different advantages.
Let’s discover the Citi Journey portal, easy methods to use it and focus on any potential drawbacks. Moreover, I will assessment easy methods to e book journey and clarify how cardholders pays utilizing their ThankYou Rewards factors.
What’s the Citi Journey portal?
The Citi Journey portal provides 4 sorts of journey purchases:
- Sights
- Automotive leases
- Flights
- Accommodations
Journey purchases on the portal might be made utilizing Citi ThankYou Rewards factors, a bank card or a mixture of each.
For those who select to redeem factors for purchases made on Citi Journey, it’s possible you’ll not be maximizing your hard-earned ThankYou Rewards factors as a result of redemptions are valued at a meager 1 cent per level.
With the current modifications to Citi’s lineup of bank cards and the introduction of recent playing cards, together with the Citi Strata Elite℠ Card (see charges and charges), the Citi Journey portal is on the radar of recent and potential cardholders.
The portal is profitable for Citi cardholders who want to earn bonus rewards on their purchases. For instance, the next Citi playing cards have elevated earnings on Citi Journey purchases:
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The knowledge for the Citi Customized Money Card has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or supplied by the cardboard issuer.
Associated: The final word information to Citi ThankYou Rewards
Find out how to use the Citi Journey portal
You’ll be able to entry Citi Journey should you maintain an eligible Citi ThankYou Rewards points-earning bank card. Click on this hyperlink and log in to your Citi account.
In case you have a number of Citi bank cards, it’s essential to choose which card you wish to use. As soon as you choose a card, you are prepared to start out reserving journey.
Find out how to e book flights utilizing Citi Journey
Reserving flights by way of Citi Journey is much like different issuer portals, similar to American Categorical Journey or Chase Journey℠. Merely enter your origin, vacation spot, variety of passengers, dates and sophistication of service.
In the mean time, you possibly can e book one-way and round-trip airfare, however not multicity itineraries.
Here is an instance of a flight search from Chicago to Los Angeles. If you’d like a broad search of all of the airports at your origin and vacation spot, you possibly can sort within the identify of a metropolis as an alternative of a selected airport. This provides you the pliability to see totally different choices.
You’ll be able to filter your outcomes by most well-liked airline, stops, flight occasions or worth. You can even select “combine and match,” which pairs totally different airline carriers to get you the perfect worth doable.
Sadly, you can not filter out fundamental financial system fares, and as a way to choose a unique fare class, it’s essential to choose your flight after which scroll right down to see which fare varieties are supplied.
I seldom use the Citi Journey portal to e book flights. I’ve discovered from previous experiences that when coping with flight modifications, cancellations or interruptions, it is tougher to cope with a web based journey company versus straight with the airline.
Earlier than utilizing factors to pay for a flight in full or splitting the fee with a money copay, think about transferring factors to Citi’s switch companions. Transferring factors could price lower than utilizing factors by way of the portal, and is a greater method to get greater than 1 cent per level. For reference, in line with TPG’s August 2025 valuations, Citi ThankYou Rewards factors are value 1.9 cents every.
Moreover, I extremely suggest evaluating costs earlier than reserving by way of the portal. Primarily based on information factors obtained in August 2024, Citi Journey flights had been about 10% greater than reserving straight with the airline. It might be cheaper to e book straight with an airline or one other issuer’s journey portal, so make sure you do your analysis.
Associated: Finest methods to redeem Citi ThankYou Rewards factors
Find out how to e book lodges utilizing Citi Journey
Reserving lodges by way of Citi Journey isn’t any totally different from utilizing different journey portals.
For those who maintain the next Citi playing cards, listed here are some advantages you possibly can obtain when reserving lodges by way of the portal:
- Citi Strata Elite Card: As much as a $300 annual resort credit score on a single pay as you go resort keep (minimal two-night keep)
- Citi Strata Premier Card: A $100 resort credit score every calendar 12 months on a reserving of $500 or extra
- Citi Status® Card (not open to new candidates): Obtain a fourth evening free on resort bookings, out there as much as twice per calendar 12 months
The knowledge for the Citi Status Card has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or supplied by the cardboard issuer.
Citi Journey additionally has two resort applications that rival related choices by its rivals: Resort Assortment and The Reserve. The Reserve charges are solely out there to cardholders of the Citi Strata Elite, the Citi Strata Premier and the Citi Status.
The Reserve by Citi Journey options five-star properties, and the Resort Assortment options four-star lodges. Here is how the applications evaluate to one another:
| Profit | The Reserve | Resort Assortment |
|---|---|---|
| Day by day breakfast for 2 | Included | Included |
| Complimentary Wi-Fi | Included | Included |
| Early check-in/late checkout | Primarily based on availability | Primarily based on availability |
| Room improve | Primarily based on availability | Not supplied |
| On-property credit score | $100 expertise credit score (redemptions range by property) | None |
For those who’re searching for elevated resort perks, filter your outcomes by Resort Assortment or The Reserve properties.
Here is an instance of a Resort Assortment property displaying the included advantages:
When reserving lodges by way of the portal, you forfeit any elite standing earnings and advantages as a result of most loyalty applications require direct bookings to acknowledge elite standing. It is as much as you to resolve if the advantages you quit are value the additional ThankYou Rewards factors you earn when reserving by way of the portal.
I’ve Marriott Platinum Elite standing, so dropping out on perks similar to lounge entry at choose lodges, 50% bonus factors and enhanced room upgrades just isn’t a good trade-off, regardless of incomes bonus ThankYou Rewards factors as a Strata Premier cardholder.
Find out how to e book rental automobiles utilizing Citi Journey
Looking for rental automobiles feels easy and acquainted to what you will discover with different on-line journey companies.
After choosing a automotive, on the following web page, you will see the complete particulars of the rental, together with the cancellation coverage.
When reserving a rental automotive by way of Citi Journey, you additionally lose out on profiting from any automotive rental firm elite standing and advantages you usually obtain when reserving straight.
Associated: Hitting the highway in your trip? Every little thing you want to find out about rental automotive elite standing
Find out how to e book points of interest utilizing Citi Journey
One standout characteristic of the Citi Journey portal is the power to e book points of interest. That is what makes the Citi Journey portal so helpful: You’ll be able to e book the whole lot from flights and lodges to actions in a single transaction.
Once you seek for a vacation spot, you will see all out there choices. For instance, when looking out in Los Angeles as a vacation spot, you will notice choices like a Hollywood ghost tour, a non-public automotive switch from Los Angeles to Las Vegas, and an LA meals tour.
Once you see an exercise or tickets you wish to buy, click on on the tile. It will take you to a web page with particulars about this providing and the cancellation insurance policies.
Backside line
The Citi Journey portal means that you can make journey reservations for flights, lodges, rental automobiles and even points of interest. The 2 primary advantages of reserving by way of the portal are the power to earn bonus ThankYou Rewards factors with an eligible Citi card and the power to pay on your buy utilizing your present Citi ThankYou Rewards factors.
For those who maintain the Citi Strata Elite, the Citi Strata Premier or the Citi Status, make sure you reap the benefits of your card’s journey advantages with Citi Journey, whether or not it is a journey credit score or a free evening perk with eligible bookings. Remember the trade-offs of reserving with a portal versus reserving straight.
If comfort is your deciding issue, this user-friendly portal provides many choices when planning your upcoming trip.
Associated: Citi Strata Elite assessment: Distinctive assertion credit and Admirals Membership entry
