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Character.AI, Google settle teen security lawsuits
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Character.AI, Google settle teen security lawsuits

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Last updated: January 9, 2026 10:38 pm
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Published: January 9, 2026
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Character.AI and Google have settled a number of lawsuits filed in opposition to each corporations by mother and father of youngsters who died by suicide following prolonged conversations with chatbots on the Character.AI platform. Their exchanges allegedly included regarding discussions of the teenagers’ psychological well being and well-being.

Character.AI mentioned it couldn’t remark additional on the settlement, the main points of which should nonetheless be finalized by the courtroom, based on The Guardian. Representatives for the plaintiffs didn’t reply instantly to a request for remark from Mashable.

Probably the most distinguished case concerned the 2024 dying of 14-year-old Sewell Setzer III, who grew to become secretly obsessive about a Character.AI chatbot primarily based on the favored Sport of Thrones character Daenerys Targaryen.

SEE ALSO:

‘Excellent predator’: When chatbots sexually abuse youngsters

Setzer’s mom, Megan Garcia, solely grew to become conscious of his Character.AI account when alerted by a police officer following his dying, as a result of the app was open on his telephone. Garcia learn messages during which Setzer behaved as if he had been in love with the chatbot, which allegedly role-played quite a few sexual encounters with him. The chatbot used graphic language and situations, together with incest, based on Garcia.

If an grownup human had talked to her son equally, she informed Mashable final yr, it might represent sexual grooming and abuse. 

In October 2024, the Social Media Victims Legislation Heart and Tech Justice Legislation Undertaking filed a wrongful dying go well with on behalf of Garcia in opposition to Character.AI, in search of to carry the corporate answerable for the dying of her son, alleging that its product was dangerously faulty.

Mashable Development Report

The submitting additionally named as defendants the Google engineers Noam Shazeer and Daniel De Freitas, Character.AI’s cofounders.

Moreover, the lawsuit alleged that Google knew of regarding dangers associated to the expertise Shazeer and De Freitas had developed earlier than leaving to discovered Character.AI. Google contributed “monetary assets, personnel, and AI expertise” to Character.AI’s design and improvement, based on the lawsuit, and thus might be thought of a co-creator of the platform.

Google finally struck a $2.7 billion licensing deal in 2024 with Character.AI to make use of its expertise. A part of that settlement introduced Shazeer and De Freitas again to AI roles at Google.

In fall 2025, the Social Media Victims Legislation Heart filed three extra lawsuits in opposition to Character.AI and Google, representing the mother and father of youngsters who died by suicide or allegedly skilled sexual abuse in the middle of utilizing the app.

Moreover, youth security consultants declared Character.AI unsafe for teenagers, following testing that yielded a whole bunch of cases of grooming and sexual exploitation of check accounts registered as minors. 

By October 2025, Character.AI introduced that it might now not enable minors to have interaction in open-ended exchanges with the chatbots on its platform. The corporate’s CEO, Karandeep Anand, informed Mashable the transfer was not in response to particular security issues involving Character.AI’s platform however to handle broader excellent questions on youth engagement with AI chatbots. 

Should you’re feeling suicidal or experiencing a psychological well being disaster, please speak to any person. You’ll be able to name or textual content the 988 Suicide & Disaster Lifeline at 988, or chat at 988lifeline.org. You’ll be able to attain the Trans Lifeline by calling 877-565-8860 or the Trevor Undertaking at 866-488-7386. Textual content “START” to Disaster Textual content Line at 741-741. Contact the NAMI HelpLine at 1-800-950-NAMI, Monday by way of Friday from 10:00 a.m. – 10:00 p.m. ET, or e mail [email protected]. Should you do not just like the telephone, think about using the 988 Suicide and Disaster Lifeline Chat. Here’s a checklist of worldwide assets.

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