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CFOs need AI that pays: actual metrics, not advertising and marketing demos
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CFOs need AI that pays: actual metrics, not advertising and marketing demos

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Last updated: June 28, 2025 10:58 am
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Published: June 28, 2025
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Contents
Effectivity metrics: The primary wave of AI worthPast effectivity: The brand new monetary metricsAmortization timelines: Recalibrating funding horizonsStrategic worth integration: Linking AI to shareholder returnsDanger-adjusted returns: The chance administration equationThe CFO’s AI analysis playbook: From experiments to enterprise worthThe CFO’s AI analysis framework: Key metrics and concerns

This text is a part of VentureBeat’s particular concern, “The Actual Value of AI: Efficiency, Effectivity and ROI at Scale.” Learn extra from this particular concern.

Latest surveys and VentureBeat’s conversations with CFOs counsel the honeymoon section of AI is quickly drawing to a detailed. Whereas 2024 was dominated by pilot packages and proof-of-concept demonstrations, in mid-2025, the strain for measurable outcomes is intensifying, at the same time as CFO curiosity in AI stays excessive. 

In response to a KPMG survey of 300 U.S. monetary executives, investor strain to exhibit ROI on generative AI investments has elevated considerably. For 90% of organizations, investor strain is taken into account “necessary or crucial” for demonstrating ROI in Q1 2025, a pointy enhance from 68% in This autumn 2024. This means a robust and intensifying demand for measurable returns.

In the meantime, in response to a Bain Capital Ventures survey of fifty CFOs, 79% plan to extend their AI budgets this yr, with 94% believing gen AI can strongly profit at the very least one finance exercise. This reveals a telling sample in how CFOs are at the moment measuring AI worth. Those that have adopted gen AI instruments report seeing preliminary returns primarily via effectivity good points.

“We created a customized workflow that automates vendor identification to shortly put together journal entries,” stated Andrea Ellis, CFO of Fanatics Betting and Gaming. “This course of used to take 20 hours throughout month-end shut, and now, it takes us simply 2 hours every month.”

Jason Whiting, CFO of Mercury Monetary, echoed this effectivity focus: “Throughout the board, [the biggest benefit] has been the power to extend velocity of research. Gen AI hasn’t changed something, but it surely has made our present processes and folks higher.”

However CFOs at the moment are wanting past easy time financial savings towards extra strategic functions. 

The Bain information reveals CFOs are most enthusiastic about making use of AI to “long-standing ache factors that prior generations of know-how have been unable to unravel.” Cosmin Pitigoi, CFO of Flywire, defined: “Forecasting traits based mostly on giant information units has been round for a very long time, however the concern has all the time been the mannequin’s means to elucidate the assumptions behind the forecast. AI can assist not simply with forecasting, but in addition with explaining what assumptions have modified over time.”

These latest surveys counsel that CFOs have gotten the first gatekeepers for AI funding; nonetheless, they’re nonetheless growing the monetary frameworks vital to guage these investments correctly. Those that develop sturdy analysis methodologies first will seemingly acquire important aggressive benefits. Those that don’t could discover their AI enthusiasm outpacing their means to measure and handle the returns.

Effectivity metrics: The primary wave of AI worth

The preliminary wave of AI worth seize by finance departments has targeted predominantly on effectivity metrics, with CFOs prioritizing measurable time and price financial savings that ship instant returns. This concentrate on effectivity represents the low-hanging fruit of AI implementation — clear, quantifiable advantages which are simply tracked and communicated to stakeholders.

Drip Capital, a Silicon Valley-based fintech, exemplifies this strategy with its AI implementation in commerce finance operations. In response to chief enterprise officer Karl Boog, “We’ve been capable of 30X our capability with what we’ve performed to this point.” By automating doc processing and enhancing danger evaluation via giant language fashions (LLMs), the corporate achieved a outstanding 70% productiveness increase whereas sustaining crucial human oversight for advanced selections.

KPMG analysis signifies this strategy is widespread, with one retail firm audit committee director noting how automation has improved operational effectivity and ROI. This sentiment is echoed throughout industries as finance leaders search to justify their AI investments with tangible productiveness enhancements.

These effectivity enhancements translate on to the underside line. Corporations throughout sectors — from insurance coverage to grease and fuel — report that AI helps establish course of inefficiencies, resulting in substantial organizational value financial savings and improved expense administration.

Past easy value discount, CFOs are growing extra refined effectivity metrics to guage AI investments. These embrace time-to-completion ratios evaluating pre- and post-AI implementation timelines, cost-per-transaction analyses measuring reductions in useful resource expenditure and labor hour reallocation metrics monitoring how workforce members shift from handbook information processing to higher-value analytical work.

Nonetheless, main CFOs acknowledge that whereas effectivity metrics present a strong basis for preliminary ROI calculations, they symbolize only the start of AI’s potential worth. As finance leaders acquire confidence in measuring these direct returns, they’re growing extra complete frameworks to seize AI’s full strategic worth — shifting properly past the effectivity calculations that characterised early adoption phases.

Past effectivity: The brand new monetary metrics

As CFOs transfer past the preliminary fascination with AI-driven effectivity good points, they’re growing new monetary metrics that extra comprehensively seize AI’s enterprise affect. This evolution displays a maturing strategy to AI investments, with finance leaders adopting extra refined analysis frameworks that align with broader company goals.

The surveys spotlight a notable shift in major ROI metrics. Whereas effectivity good points stay necessary, we see productiveness metrics at the moment are overtaking pure profitability measures because the chief precedence for AI initiatives in 2025. This represents a elementary change in how CFOs assess worth, specializing in AI’s means to boost human capabilities relatively than merely cut back prices.

Time to worth (TTV) is rising as a crucial new metric in funding selections. Solely about one-third of AI leaders anticipate with the ability to consider ROI inside six months, making fast time-to-value a key consideration when evaluating completely different AI alternatives. This metric will assist CFOs prioritize quick-win tasks that may ship measurable returns whereas constructing organizational confidence in bigger AI initiatives.

Knowledge high quality measurements will more and more be included into analysis frameworks, with 64% of leaders citing information high quality as their most important AI problem. Ahead-thinking CFOs now incorporate information readiness assessments and ongoing information high quality metrics into their AI enterprise circumstances, recognizing that even probably the most promising AI functions will fail with out high-quality information inputs.

Adoption charge metrics have additionally change into customary in AI analysis. Finance leaders monitor how shortly and extensively AI instruments are being utilized throughout departments, utilizing this as a number one indicator of potential worth realization. These metrics assist establish implementation challenges early and inform selections about extra coaching or system modifications.

“The most important profit has been the power to extend velocity of research,” famous Jason Whiting of Mercury Monetary. This angle represents the bridge between easy effectivity metrics and extra refined worth assessments — recognizing that AI’s worth usually comes not from changing present processes however enhancing them.

Some CFOs are implementing complete ROI formulation that incorporate each direct and oblique advantages (VAI Consulting):

ROI = (Web Profit / Complete Value) × 100

The place internet profit equals the sum of direct monetary advantages plus an estimated worth of oblique advantages, minus complete funding prices. This strategy acknowledges that AI’s full worth encompasses each quantifiable financial savings and intangible strategic benefits, corresponding to improved determination high quality and enhanced buyer expertise.

For firms with extra mature AI implementations, these new metrics have gotten more and more standardized and built-in into common monetary reporting. Essentially the most refined organizations now produce AI worth scorecards that monitor a number of dimensions of efficiency, linking AI system outputs on to enterprise outcomes and monetary outcomes.

As CFOs refine these new monetary metrics, they’re making a extra nuanced image of AI’s true worth — one which extends properly past the easy time and price financial savings that dominated early adoption phases.

Amortization timelines: Recalibrating funding horizons

CFOs are basically rethinking how they amortize AI investments, growing new approaches that acknowledge the distinctive traits of those applied sciences. In contrast to conventional IT programs with predictable depreciation schedules, AI investments usually yield evolving returns that enhance as programs study and enhance over time. Main finance executives now consider AI investments via the lens of sustainable aggressive benefit — asking not simply “How a lot will this save?” however “How will this remodel our market place?”

“ROI straight correlates with AI maturity,” in response to KPMG, which discovered that 61% of AI leaders report higher-than-expected ROI, in contrast with solely 33% of freshmen and implementers. This correlation is prompting CFOs to develop extra refined amortization fashions that anticipate accelerating returns as AI deployments mature.

The issue in establishing correct amortization timelines stays a big barrier to AI adoption. “Unsure ROI/problem growing a enterprise case” is cited as a problem by 33% of executives, notably these within the early levels of AI implementation. This uncertainty has led to a extra cautious, phased strategy to funding.

To handle this problem, main finance groups are implementing pilot-to-scale methodologies to validate ROI earlier than full deployment. This strategy allows CFOs to assemble correct efficiency information, refine their amortization estimates, and make extra knowledgeable scaling selections.

The timeframe for anticipated returns varies considerably based mostly on the kind of AI implementation. Automation-focused AI usually delivers extra predictable short-term returns, whereas strategic functions, corresponding to improved forecasting, could have longer, much less sure payback durations. Progressive CFOs are growing differentiated amortization schedules that replicate these variations relatively than making use of one-size-fits-all approaches.

Some finance leaders are adopting rolling amortization fashions which are adjusted quarterly based mostly on precise efficiency information. This strategy acknowledges the dynamic nature of AI returns and permits for ongoing refinement of monetary projections. Quite than setting mounted amortization schedules on the outset, these fashions incorporate studying curves and efficiency enhancements into evolving monetary forecasts.

One leisure firm applied a gen AI-driven instrument that scans monetary developments, identifies anomalies and robotically generates executive-ready alerts. Whereas the instant ROI stemmed from effectivity good points, the CFO developed an amortization mannequin that additionally factored within the system’s growing accuracy over time and its increasing software throughout varied enterprise items.

Many CFOs are additionally factoring in how AI investments contribute to constructing proprietary information belongings that admire relatively than depreciate over time. In contrast to conventional know-how investments that lose worth as they age, AI programs and their related information repositories usually change into extra priceless as they accumulate coaching information and insights.

This evolving strategy to amortization represents a big departure from conventional IT funding fashions. By growing extra nuanced timelines that replicate AI’s distinctive traits, CFOs are creating monetary frameworks that higher seize the true financial worth of those investments and assist a extra strategic allocation of sources.

Strategic worth integration: Linking AI to shareholder returns

Ahead-thinking CFOs are shifting past operational metrics to combine AI investments into broader frameworks for creating shareholder worth. This shift represents a elementary evolution in how monetary executives consider AI — positioning it not merely as a cost-saving know-how however as a strategic asset that drives enterprise development and aggressive differentiation.

This extra refined strategy assesses AI’s affect on three crucial dimensions of shareholder worth: income acceleration, danger discount and strategic optionality. Every dimension requires completely different metrics and analysis frameworks, making a extra complete image of AI’s contribution to enterprise worth.

Income acceleration metrics concentrate on how AI enhances top-line development by bettering buyer acquisition, growing the share of pockets and increasing market attain. These metrics monitor AI’s affect on gross sales velocity, conversion charges, buyer lifetime worth and worth optimization — connecting algorithmic capabilities on to income efficiency.

Danger discount frameworks assess how AI enhances forecasting accuracy, improves situation planning, strengthens fraud detection and optimizes capital allocation. By quantifying risk-adjusted returns, CFOs can exhibit how AI investments cut back earnings volatility and enhance enterprise resilience — elements that straight affect valuation multiples.

Maybe most significantly, main CFOs are growing strategies to worth strategic optionality — the capability of AI investments to create new enterprise potentialities that didn’t beforehand exist. This strategy acknowledges that AI usually delivers its most important worth by enabling solely new enterprise fashions or unlocking beforehand inaccessible market alternatives.

To successfully talk this strategic worth, finance leaders are creating new reporting mechanisms tailor-made to completely different stakeholders. Some are establishing complete AI worth scorecards that hyperlink system efficiency to tangible enterprise outcomes, incorporating each lagging indicators (monetary outcomes) and main indicators (operational enhancements) that predict future monetary efficiency.

Government dashboards now often function AI-related metrics alongside conventional monetary KPIs, making AI extra seen to senior management. These built-in views allow executives to know how AI investments align with strategic priorities and shareholder expectations.

For board and investor communication, CFOs are growing structured approaches that spotlight each instant monetary returns and long-term strategic benefits. Quite than treating AI as a specialised know-how funding, these frameworks place it as a elementary enterprise functionality that drives sustainable aggressive differentiation.

By growing these built-in strategic worth frameworks, CFOs be certain that AI investments are evaluated not solely on their instant operational affect however their contribution to the corporate’s long-term aggressive place and shareholder returns. This extra refined strategy is quickly turning into a key differentiator between firms that deal with AI as a tactical instrument and those who leverage it as a strategic asset.

Danger-adjusted returns: The chance administration equation

As AI investments develop in scale and strategic significance, CFOs are incorporating more and more refined danger assessments into their monetary evaluations. This evolution displays the distinctive challenges AI presents — balancing unprecedented alternatives in opposition to novel dangers that conventional monetary fashions usually fail to seize.

The chance panorama for AI investments is multifaceted and evolving quickly. Latest surveys point out that danger administration, notably in relation to information privateness, is predicted to be the largest problem to generative AI methods for 82% of leaders in 2025. This concern is adopted carefully by information high quality points (64%) and questions of belief in AI outputs (35%).

Ahead-thinking finance leaders are growing complete risk-adjusted return frameworks that quantify and incorporate these varied danger elements. Quite than treating danger as a binary go/no-go consideration, these frameworks assign financial values to completely different danger classes and combine them straight into ROI calculations.

Knowledge safety and privateness vulnerabilities symbolize a major concern, with 57% of executives citing these as high challenges. CFOs at the moment are calculating potential monetary publicity from information breaches or privateness violations and factoring these prices into their funding analyses. This contains estimating potential regulatory fines, litigation bills, remediation prices and reputational harm.

Regulatory compliance represents one other important danger issue. With many executives involved about making certain compliance with altering laws, monetary evaluations more and more embrace contingency allocations for regulatory adaptation. An aerospace firm government famous that “advanced laws make it troublesome for us to realize AI readiness,” highlighting how regulatory uncertainty complicates monetary planning.

Past these exterior dangers, CFOs are quantifying implementation dangers corresponding to adoption failures, integration challenges and technical efficiency points. By assigning probability-weighted prices to those eventualities, they create extra lifelike projections that acknowledge the inherent uncertainties in AI deployment.

The “black field” nature of sure AI applied sciences presents distinctive challenges for danger evaluation. As stakeholders change into more and more cautious of trusting AI outcomes with out understanding the underlying logic, CFOs are growing frameworks to guage transparency dangers and their potential monetary implications. This contains estimating the prices of extra validation procedures, explainability instruments and human oversight mechanisms.

Some firms are adopting formal risk-adjustment methodologies borrowed from different industries. One strategy applies a modified weighted common value of capital (WACC) that includes AI-specific danger premiums. Others use risk-adjusted internet current worth calculations that explicitly account for the distinctive uncertainty profiles of various AI functions.

The transportation sector offers an illustrative instance of this evolving strategy. As one chief information officer famous, “The info obtained from AI requires human verification, and this is a crucial step that we overlook.” This recognition has led transportation CFOs to construct verification prices straight into their monetary fashions relatively than treating them as elective add-ons.

By incorporating these refined danger changes into their monetary evaluations, CFOs are creating extra lifelike assessments of AI’s true financial worth. This strategy allows extra assured funding selections and helps organizations keep applicable danger ranges as they scale their AI capabilities.

The CFO’s AI analysis playbook: From experiments to enterprise worth

As AI transitions from experimental tasks to enterprise-critical programs, CFOs are growing extra disciplined, complete frameworks for evaluating these investments. Essentially the most profitable approaches strike a stability between rigor and suppleness, acknowledging each the distinctive traits of AI and its integration into broader enterprise technique.

The rising CFO playbook for AI analysis comprises a number of key parts that differentiate leaders from followers.

  1. First is the implementation of multi-dimensional ROI frameworks that seize each effectivity good points and strategic worth creation. Quite than focusing completely on value discount, these frameworks incorporate productiveness enhancements, determination high quality enhancements and aggressive differentiation right into a holistic worth evaluation.
  2. Second is the adoption of phased analysis approaches that align with AI’s evolutionary nature. Main CFOs set up clear metrics for every improvement stage — from preliminary pilots to scaled deployment — with applicable danger changes and anticipated returns for every section. This strategy acknowledges that AI investments usually comply with a J-curve, with worth accelerating as programs mature and functions broaden.
  3. Third is the combination of AI metrics into customary monetary planning and reporting processes. Quite than treating AI as a particular class with distinctive analysis standards, forward-thinking finance leaders are incorporating AI efficiency indicators into common price range critiques, capital allocation selections and investor communications. This normalization indicators AI’s transition from experimental know-how to core enterprise functionality.

Essentially the most refined organizations are additionally implementing formal governance constructions that join AI investments on to strategic goals. These governance frameworks be certain that AI initiatives stay aligned with enterprise priorities whereas offering the mandatory oversight to handle dangers successfully. By establishing clear accountability for each technical efficiency and enterprise outcomes, these constructions assist forestall the disconnection between AI capabilities and enterprise worth that has plagued many early adopters.

As traders and boards more and more scrutinize AI investments, CFOs are growing extra clear reporting approaches that clearly talk each present returns and future potential. These studies usually embrace standardized metrics that monitor AI’s contribution to operational effectivity, buyer expertise, worker productiveness and strategic differentiation — offering a complete view of how these investments improve shareholder worth.

The organizations gaining a aggressive benefit via AI are these the place CFOs have moved to change into strategic companions in AI transformation. These finance leaders work carefully with know-how and enterprise groups to establish high-value use circumstances, set up applicable success metrics and create monetary frameworks that assist accountable innovation whereas sustaining applicable danger administration.

The CFOs who grasp these new analysis frameworks will drive the following wave of AI adoption — one characterised not by speculative experimentation however by disciplined funding in capabilities that ship sustainable aggressive benefit. As AI continues to rework enterprise fashions and market dynamics, these monetary frameworks will change into more and more crucial to organizational success.

The CFO’s AI analysis framework: Key metrics and concerns

Analysis dimension Conventional metrics Rising AI metrics Key concerns
Effectivity • Value discount
• Time financial savings
• Headcount affect
• Value-per-output
• Course of acceleration ratio
• Labor reallocation worth
• Measure each direct and oblique effectivity good points
• Set up clear pre-implementation baselines
• Monitor productiveness enhancements past value financial savings
Amortization • Fastened depreciation schedules
• Normal ROI timelines
• Uniform capital allocation
• Studying curve changes
• Worth acceleration elements
• Pilot-to-scale validation
• Acknowledge AI’s bettering returns over time
• Apply completely different timelines for various AI functions
• Implement phase-gated funding tied to efficiency
Strategic Worth • Income affect
• Margin enchancment
• Market share
• Determination high quality metrics
• Knowledge asset appreciation
• Strategic optionality worth
• Join AI investments to aggressive differentiation
• Quantify each present and future strategic advantages
• Measure contribution to innovation capabilities
Danger administration • Implementation danger
• Technical efficiency danger
• Monetary publicity
• Knowledge privateness danger premium
• Regulatory compliance issue
• Explainability/transparency danger
• Apply risk-weighted changes to projected returns
• Quantify mitigation prices and residual danger
• Consider rising regulatory and moral concerns
Governance • Mission-based oversight
• Technical success metrics
• Siloed accountability
• Enterprise AI governance
• Cross-functional worth metrics
• Built-in efficiency dashboards
• Align AI governance with company governance
• Set up clear possession of enterprise outcomes
• Create clear reporting mechanisms for all stakeholders
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