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10 errors to keep away from when redeeming airline factors and miles
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10 errors to keep away from when redeeming airline factors and miles

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Last updated: July 26, 2025 2:18 am
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Published: July 26, 2025
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Contents
Limiting your rewards and never incomes transferable factors and milesRelying solely on an airline’s web siteRelying solely on a cellphone agentNot looking out section by sectionNot being versatile with dates or airportsNot planning upfrontReserving and never rechecking your award flightIgnoring stopover and open-jaw prospectsPaying pointless chargesRedeeming factors and miles for one thing apart from flightsBackside line

Even essentially the most seasoned award traveler could make errors when utilizing airline factors and miles. This could result in a much less snug flight, additional charges and even an incapacity to journey.

Happily, the most typical errors when reserving airline award journey are straightforward to keep away from. We’ll clarify the most typical errors and the way to make sure your future award redemptions go as deliberate.


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Limiting your rewards and never incomes transferable factors and miles

ZACH GRIFF/THE POINTS GUY

Although incomes a beneficiant welcome bonus on a bank card is a simple method to enhance your rewards stability to safe your subsequent dream redemption, devaluations are an unlucky actuality of the factors and miles trade.

For instance, you could possibly have 60,000 miles saved up, near the 63,000 miles wanted to ebook a flight to Europe, when this system all of a sudden will increase the charges to 70,000 miles with out discover.

All of the sudden, you are additional away from taking that journey.

As we now have seen, applications can (and do) enhance redemption charges with out discover to their members. So, the overall rule is to not hoard your factors and miles to keep away from the danger of being hit with an sudden worth rise inside your favourite airline loyalty program.

One other method to defend your self in opposition to airline program devaluations is to earn transferable bank card factors or miles moderately than factors or miles inside a particular program. This lets you preserve your choices open till you might be able to ebook and keep away from devaluations inside one program.

Associated: How (and why) it’s best to earn transferable bank card factors and miles

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Relying solely on an airline’s web site

Virgin Atlantic airplane seats
BEN SMITHSON/THE POINTS GUY

To newbies, it might appear unusual to be informed that an airline’s web site is not all the time dependable when trying to find award tickets. Whereas main enhancements have occurred over the previous few years, you should still not see all attainable choices for utilizing your hard-earned rewards.

For instance, accomplice airways do not all the time seem. Even once they do, your website could not present all obtainable routings. A program additionally could enable for stopovers or different versatile redemption choices, however they don’t seem to be all the time obvious.

You may seek for award availability throughout the three main alliances in numerous methods, however no airline provides an ideal person expertise. Some enable calendar searches in case your dates are versatile, whereas others have efficient filtering choices. When you’re simply getting began, it is price taking a while to discover the key U.S. carriers’ web sites (American Airways, Delta Air Traces and United Airways), however you may also begin with a extra basic web site like Google Flights or FlightConnections. Discover the airways that function flights in your desired dates, and filter by alliance or particular person service.

Simply do not forget that accomplice airways do not all the time seem on-line. With some awards, your greatest guess could also be to name.

It is also a good suggestion to familiarize your self with exterior instruments like Seats.aero and ExpertFlyer (the latter of which is owned by TPG’s guardian firm, Crimson Ventures). Doing so might help you monitor hard-to-find award area to redeem your factors and miles extra effectively.

Associated: Getting began with factors, miles and bank cards to journey

Relying solely on a cellphone agent

Mature businesswoman using phone while traveling by a taxi
LUIS ALVAREZ/GETTY IMAGES

Simply as an airline’s web site is probably not fully correct, do not assume that its cellphone brokers are all the time on level. Many do not perceive routing guidelines or do not know how you can seek for award stock on accomplice airways. We have usually discovered that brokers are unwilling to go looking throughout a number of dates, merely telling us there isn’t a availability and ending the decision. Know your routing guidelines, and information the agent if you should.

It may also be actually useful to develop an understanding of airline fare courses. Briefly, each airline ticket has a one- or two-letter fare code similar to your ticket kind. If you realize the proper fare courses for award reservations, you possibly can push an agent to substantiate a ticket.

For instance, Star Alliance standardizes the fare courses for award tickets throughout its member airways — X is for financial system, I is for enterprise class and O is for top quality. When you discover an I-fare ticket on a Star Alliance airline, it ought to be bookable by way of the frequent flyer program of any service within the alliance.

Once you’re not getting a passable reply, an excellent technique is to hold up and take a look at once more. Do not assume an agent is aware of greater than you do, particularly while you’ve confirmed that award area exists.

Associated: Do not wait on maintain: Here is how you can attain airline customer support shortly

Not looking out section by section

JetBlue A220 Frontier A321 United LGA
ZACH GRIFF/THE POINTS GUY

One other key mistake applies while you’re reserving difficult itineraries with a number of stops. Sometimes, you would possibly run into conditions the place an internet site does not worth awards appropriately or does not show all flight choices for a number of causes:

  • An incapacity to mix two or extra accomplice airways
  • An incapacity to mix a low-level business-class flight with a low-level coach flight to cost the ticket as a low-level business-class award
  • A bent to “power” you onto the airline’s personal flights

Some web sites assist you to search section by section utilizing a multicity search, however to be protected, attempt trying to find one flight at a time. If you cannot get the web site to mix the flights correctly, name to ebook the ticket. This manner, you might be armed with the precise flights you need and might spoon-feed them to the cellphone agent.

Sadly, it is price noting that this does not all the time work. American Airways, for instance, makes use of “married section” logic when pricing award tickets by itself flights. Because of this, should you discover a flight from Philadelphia Worldwide Airport (PHL) to Los Angeles Worldwide Airport (LAX) by way of New York’s John F. Kennedy Worldwide Airport (JFK) on the saver degree, that does not imply you possibly can mechanically ebook JFK to LAX.

Associated: The best way to discover the most affordable redemption charges utilizing Flying Blue miles

Not being versatile with dates or airports

Amsterdam airport terminal
ERIC ROSEN/THE POINTS GUY

Airways have difficult techniques for figuring out which flights to make obtainable for award redemptions. You might be out of luck in case your journey plans are fully inflexible. Flexibility could also be unimaginable in some instances, however generally, with the ability to alter your schedule by a single day could make the distinction between a profitable redemption and being shut out.

The identical holds for selecting which airports to make use of. If you cannot initially discover the award you need from your house airport, solid a wider internet. You possibly can attempt an alternate gateway only a bit farther away, or think about beginning at a serious hub and reserving a separate positioning flight to get there.

Keep in mind, enable sufficient time to get from one airport to a different.

Associated: 9 home lounges which might be price going out of your approach for

Not planning upfront

Qantas business class
ERIC ROSEN/THE POINTS GUY

A typical delusion is that award tickets should be booked the very second the flight turns into obtainable.

Whereas most seats will probably be obtainable for some applications when first loaded, normally 11 or 12 months earlier than the flight’s departure, some applications launch last-minute award seats within the days main as much as departure.

Many individuals aren’t snug leaving the planning till the final minute, even when they discover an awesome seat to Europe, leaving, say, tomorrow.

It is price understanding when your program of selection masses its seats and whether or not it is going to possible add additional seats on the final minute.

Reserving round 9 months upfront is usually a good suggestion. By this level, just about all applications could have loaded their seats, and it’s miles sufficient upfront that award availability ought to nonetheless be plentiful.

It is best to ebook as early as attainable for peak journey intervals. For instance, if you wish to fly to Australia for Christmas, ebook as early as attainable.

Associated: Finest instances to ebook business-class award flights: Final-minute vs. superior bookings

Reserving and never rechecking your award flight

Man using a laptop
TOM WERNER/GETTY IMAGES

After you ebook any flight, it is a good suggestion to test on it periodically. Schedule and gear adjustments that fully mess up an itinerary could assist you to rebook a ticket (at no cost) on a extra fascinating flight. The sooner you possibly can determine these adjustments, the better it will likely be to seek out an alternate route.

Moreover, you would possibly ebook an financial system award ticket however then see business-class availability a couple of weeks earlier than departure. Relying on the airline, it’s possible you’ll be eligible to maneuver to the next cabin with no change payment, although it’s essential to pay the mileage distinction.

Consider your flight reservations — each award tickets and money bookings — as vegetation needing consideration. In any other case, it’s possible you’ll expertise a major schedule change or cancellation, jeopardizing your journey.

Associated: Keep away from charges: The best way to change and cancel airline award tickets

Ignoring stopover and open-jaw prospects

City skyline
GILLIAN JACKSON/HYATT

Some airways assist you to ebook a free stopover en path to your vacation spot or fly into and depart from totally different cities. These are nice methods to maximise your award ticket with out spending any (or many) extra factors or miles.

For instance, Alaska Airways Mileage Plan means that you can add a stopover on worldwide award flights at no cost, even on one-way tickets. In the meantime, Air Canada Aeroplan permits stopovers for five,000 miles.

Alternatively, you could possibly mix one-way award flights utilizing your factors or miles after which ebook an inexpensive money ticket (or one other type of transportation) to journey between cities.

Do not limit your self to round-trip itineraries. Versatile routing guidelines might help you go to extra cities and get extra out of your trip.

Associated: The best way to maximize stopovers and open jaws for award journey: Try these airline loyalty applications

Paying pointless charges

Person opening wallet
RATTANAKUN/EYEEM/GETTY IMAGES

Ancillary charges are an enormous enterprise for airways, and sure applications impose these on award tickets. Some airways cost a payment for departing from a particular area, whereas others add gasoline surcharges to journey on sure carriers. It is best to all the time search for alternate flight choices to keep away from these charges, if attainable.

When you have transferable bank card factors or miles, think about transferring them to a program that doesn’t impose gasoline surcharges, like Air Canada Aeroplan or Avianca LifeMiles.

There’s one, specifically, you will wish to look out for: the cellphone ticketing payment. Brokers usually add this payment while you name to redeem your factors or miles, even on awards that may’t be booked on-line. If an internet site does not assist you to ebook a flight, politely ask the cellphone agent to waive the reserving payment. In spite of everything, you did not select to name; you needed to name.

Associated: Dynamic pricing vs. gasoline surcharges — which is the lesser of two evils in your subsequent redemption?

Redeeming factors and miles for one thing apart from flights

Emirates first class cabin
ZACH GRIFF/THE POINTS GUY

You will normally get essentially the most worth out of your rewards when redeeming them for flights moderately than objects like present playing cards, inflight purchases or on-line purchasing. With only a few exceptions, it’s best to resist the urge to pursue different redemptions, even if you cannot instantly discover the award seat that works greatest for you. Certainly, redeeming Delta SkyMiles for a flight on peak journey dates could not provide the very best worth, nevertheless it virtually all the time beats what you may get through the use of factors or miles for merchandise or present playing cards.

Total, award ticket redemptions usually present the very best worth in your factors and miles.

Backside line

Getting began on the earth of factors and miles takes loads of work, and you will inevitably make errors. Nonetheless, educating your self on the ins and outs of reserving award flights is a essential first step to avoiding them.

Hopefully, these ideas will assist stop mishaps and make sure you maximize your rewards when reserving your subsequent journey.

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