British music enthusiasts collectively lose 56 million hours annually—equivalent to 6,400 years—waiting in online queues for concert tickets. New research highlights this staggering time sink, with fans often enduring long waits just to secure spots for top artists.
Frustrations in the Queue
Despite dedicated efforts, 21% of fans regularly fail to snag tickets. Many take extreme measures: 27% rise before 6 a.m. to join lines early, 32% travel over 150 miles to events, and 14% pay more than £200 for a single ticket.
Ioanna Topali, marketing director for alcohol ready-to-drink at Coca-Cola, notes: “The findings confirm the unrivaled passion of music fans. The incredible lengths people go to—from saving for months to crafting strategies with friends—testify to the nation’s deep love for live music.”
Proven Ticket-Hunting Tactics
Fans deploy smart strategies to beat the rush. A quarter use multiple devices to increase their odds of reaching the front. Half assemble “Wolf Packs” of friends for coordinated attempts. Others tap into social media groups for tips (18%) or leverage official fan clubs for presale access (20%).
Even parents join the fray, with 22% spending hours online to buy tickets for their children.
Campaign Bypasses the Wait
Jack Daniel’s & Coca-Cola launches the “Live From” campaign, providing a stress-free route to gigs. Fans scan QR codes on promotional cans nationwide and enter to win experiences, including prime Wembley Stadium tickets. The promotion runs until June 29.
Topali adds: “Jack Daniel’s and Coca-Cola have deep roots in music culture. Our ‘Live From’ campaign rewards fans’ passion, letting them skip queues and dive straight into the music they love.”

